Cultural Competency Training
Culture Matters
Cultural awareness, diversity and inclusion are foundational components to providing quality healthcare and improving patient outcomes. Evidence shows that racial and ethnic minorities tend to receive a lower quality of health care than non-minorities―even when factors related to access such as patient insurance and income are controlled.
Did you know the Minnesota Department of Human Services (DHS) and the Centers for Medicare & Medicaid Services (CMS) require all payors to collect information regarding cultural competency training from its network providers?
Payors typically have a form for doctors to fill out annually to acknowledge that they have participated in cultural competency training in the previous year. The MCA insurance committee has met with Minnesota insurance companies to clarify this requirement for MCA member doctors.
To our knowledge:
- No specific training or presentation is required. The training material could be in the form of a presentation, video or reading material.
- Possible topics include: race, ethnicity,cultural background, language proficiency, literacy, age, gender, sexual orientation, disability, religion, etc.
- There is not a time requirement for the training, but it should be completed annually.
The MCA would like to help equip providers with resources, so each office is properly trained, informed, and feels capable of treating patients of diverse backgrounds.
We have curated a collection of free resources provided by UCare ,Fulcrum Health Inc., and the American Chiropractic Association for Doctors of Chiropractic to fulfill this important requirement: